Terms and Conditions

 

Short and sweet,we will retain title to all goods until paid for, in full, by the customer; after this they become yours. 

 

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Items uncollected within 6 months without prior arranged storage or near future delivery or collection date, will be resold and no monies refunded to the Buyer.

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If items need to be stored for longer than 14 days this may be done so by prior arrangement by contacting salvationuk@hotmail.com to discuss and confirm storage timescales, availability and costs.

 

Purchases from Salvation UK

 

All goods are sold as seen. Please use photographs as part of item(s) description and condition and refer to description as guideline to antique condition.

You, the customer are wholly responsible for making sure that you take note of the sizes of items supplied on our website and measure up before ordering. We will not accept return of items that do not fit through doorways or are incorrect for spaces. We have made sure that measurements are clear and correct on our website to ensure you have all the information you need before you purchase. If such issue ever arises it will be at the customer's cost.

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Salvation UK is not responsible for any increases of duties and taxes. Any increase or decrease in duties and taxes will be passed on to the purchaser.

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If a Purchaser does not use the logistics services offered by Salvation UK, they are solely responsible for arranging transportation.

Shipping times can vary, Items will be shipped once payment has cleared. Parcels usually arrive 1-3 weeks after your order, bulky items usually 2-4 weeks after your order. Your order may arrive to you in more than one parcel. Salvation UK will notify the customer as soon as the item has been shipped with any tracking numbers available.

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Salvation UK insist on comprehensively insuring all items until the item is received or signed for. It is required that the customer inspects their order as soon as it arrives, and in the event any item is damaged during shipping to notify Salvation UK immediately in writing with photographs of the packaging, and of the item itself. The shipping company is ultimately responsible to reimburse you for any damage that occurs during shipping. If the customer confirms receipt of the item and does not notify Salvation UK of any defect within two days after the receipt, Salvation UK will not be able to assist in claiming for damages caused by the shipper.

 

Returns

 

We try at all times to please our customers.  If you are not satisfied with a product, please notify us within 14 days in writing by email to salvationuk@hotmail.com.  Items may be refunded or exchanged provided that the item has not been used, that it is in the same condition as when you first bought it, and that you have taken reasonable care to ensure that the item is returned to us safely and not damaged in transit.  Post and package costs for both the initial purchase and for the return are non refundable. We are not responsible for returns that do not reach us. In the event of the goods being faulty, we will cover all costs of postage and will either refund or exchange the goods. Please send the parcel via a signed for service. Please check carefully before returning any item.

 

As the items we sell are antique or vintage, they are in limited supply so there is likely to be someone out there who really wants the thing that didn't suit you. Because we speak to most customers before they commit to buy, returns are rare. 

 

Refunds or exchanges will not be issued for the following reasons:

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• an item is known to be faulty at the time of purchase

• if labels, maker’s marks or anything identifying or adding provenance to an item have been removed

• an item has been damaged by trying to repair it or getting someone else to do it (you may still have the right to a repair, replacement or partial refund)

• you no longer want an item (eg because it’s the wrong size or colour.

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Electrical Goods

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All Electrical items with a plug fitted will have been rewired and PAT tested, however any wiring should be checked by a qualified electrician before use.  Even when PAT tested we take no responsibility for the current wiring.  Non plugged electrical items are supplied rewired but it is the responsibility of the buyer to get them fitted in your property by a qualified electrician.

 

 

Cancellation by us:

 

We reserve the right to cancel the contract between us if: 

• we have insufficient stock to deliver the goods you have ordered;

• we do not deliver to your area; or

• one or more of the goods you ordered was listed at an incorrect price due to a typographical error.

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Accuracy of Website: 

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We have taken every care in preparing the content of this website, however we cannot guarantee that the information will always be completely up to date and free from mistakes. To the extent permitted by law Hemswell Antique Centres disclaim all warranties express or implied, as to the accuracy of the information contained on this website. 

Descriptions of goods are given in good faith however any such description is given in good faithand you should satisfy yourselves on any particular issue of provenance or quality. 

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Colour Reproduction: 

We have made every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways. Therefore, the product may vary in colour slightly to that shown on your screen.